Privacy Policy

At Inthiramart, we are committed to protecting the privacy and security of our customers' personal and sensitive information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and mobile app. By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal and sensitive user data:

Personal Information: Including your name, email address, phone number, and payment information provided voluntarily during registration or checkout.
Sensitive Information: Including financial information, authentication data, device location, phonebook contacts, and browsing information.
Children’s Information: Our platform is intended for use by individuals of all ages. To create an account and use our services, users must provide a valid email address. Given that email registration typically requires individuals to be 13 or older, we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete this information.

Use of Information

We use the collected information for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery.
Customer Communication: To provide customer support, respond to inquiries, and send order-related notifications.
Personalization: To tailor your shopping experience, including relevant product recommendations and promotions.
Website and App Improvement: To enhance our website, app, and services based on user feedback and browsing patterns.
Security and Fraud Prevention: To detect and prevent unauthorized activities and abuse of our services.

Information Sharing

We do not sell personal and sensitive user data. We may share your information only under the following circumstances:

Service Providers: We may share data with third-party service providers for processing payments, shipping orders, and supporting our services. These providers are obligated to handle your data securely.
Legal Requirements: We may disclose your data as required by law or to comply with valid legal requests.
Parental Rights: Parents can review, modify, or request the deletion of their child's personal information by contacting us.

Data Security

We implement industry-standard security measures to protect your personal and sensitive information. This includes using modern encryption methods, such as HTTPS, for data transmission. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather information about your interactions with our services. You can manage your cookie preferences through your browser settings, but disabling cookies may limit certain features.

Prominent Disclosure & Consent

If we collect data in a way that may not be within your reasonable expectation, such as in the background, we will provide a clear, in-app disclosure. You will be required to provide explicit consent before we access or use such data.

Data Safety Section

We are committed to transparency regarding data collection, use, and sharing. Our Data Safety section in the Play Console details these practices accurately and is consistent with the disclosures made in this privacy policy.

Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at inthiramart@gmail.com.